At AttarGala, we carefully pack and dispatch every order to ensure it reaches you safely.
No Returns or Exchanges
Due to the personal-use nature of attar and perfume oil products, all sales are final.
We do not accept returns or exchanges for attars or perfume oils once an order has been delivered.
This policy applies to:
- Change of mind
- Fragrance preference or scent choice
- Personal preference after receiving the product
- Products that have been opened or used
- Incorrect fragrance selection by the customer
Damaged or Incorrect Orders
If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
Please provide your order number and clear photos/videos of the issue so that our support team can review the case and assist you.
Order Cancellation
Orders can only be cancelled before they are processed for shipping. Once an order has been dispatched, cancellation may no longer be possible.
For cancellation or order-related assistance, please contact our support team as soon as possible.
Contact Us
For any questions regarding your order, please contact us through the contact details provided on our website.