Welcome to AttarGala. By accessing or using our website and placing an order with us, you agree to the following Terms & Conditions.
1. About AttarGala
AttarGala is an online store offering attars, perfume oils and fragrance products. We reserve the right to update product information, prices, availability and website content when necessary.
2. Products & Product Information
We make reasonable efforts to ensure that product names, descriptions, images, fragrance profiles and other information displayed on the website are accurate.
However, the appearance of product packaging or colours may vary slightly from the images shown on the website.
Fragrance perception is subjective and may vary from person to person. Customers are responsible for selecting a fragrance based on the product information provided.
3. Orders
When you place an order on AttarGala, you agree to provide accurate and complete information, including your name, shipping address, phone number and email address.
We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraudulent activity, or incorrect order information.
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR).
Prices and offers may be changed at any time without prior notice.
We may offer different payment methods, including Cash on Delivery and prepaid payment options. Availability of payment methods may vary depending on the order and delivery location.
5. Shipping & Delivery
AttarGala provides free shipping across India.
Orders are generally processed within 1 business day. Delivery generally takes 2–7 business days after dispatch, depending on the delivery location and courier service.
Delivery times may be affected by factors such as weather, public holidays, courier delays, remote locations or circumstances beyond our control.
For complete information, please refer to our Shipping Policy.
6. Returns & Exchanges
Due to the personal-use nature of attars and perfume oils, returns and exchanges are not accepted.
Please review our Return Policy for complete details and information regarding damaged, defective or incorrect orders.
7. Order Cancellation
An order may be cancelled only before it has been processed for shipping.
Once an order has been dispatched, cancellation may no longer be possible.
8. Website Content
All content available on AttarGala, including text, product descriptions, images, graphics, logos, designs and other materials, is provided for use on our website and may not be copied, reproduced or used without permission.
9. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or completely free from errors.
We may temporarily modify, suspend or discontinue any part of the website when required.
10. Changes to These Terms
AttarGala may update or modify these Terms & Conditions from time to time.
Any changes will be published on this page, and continued use of the website after such changes means you accept the updated terms.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact AttarGala through the contact details available on our website.